All orders must be
placed by email or fax. Purchase orders must have an order number clearly
shown. Verbal orders will not be accepted.
Please include the
following details when ordering:
· Official Order Form
· Product code
· PMS Colour(s) for printing
· Print Size
· Print Position
· Preferred Delivery Date
turnaround time is around 7-14 working days (depending on
product) from payment and artwork approval. If product is to be indented,
delivery time will be advised.
Artwork - Artwork
is required to be emailed to firstname.lastname@example.org for
best quality, please create artwork in the following formats:
· EPS converted into outlines in Adobe Illustrator
doc & JPEG will not be accepted, artwork must be supplied ready for
Proofs - Orders placed
receive an emailed digital file for approval before job commences.
Terms - As all goods are custom made, full payment is required with all
Options - Direct Deposit, Cheque
- Orders above $500 ex gst are freight FREE to Sydney
Metro, Additional freight charges apply for other unlisted areas.
Samples - We
are happy to provide samples on request however charges do apply.
Cancellation Policy - With
custom made products, we advise all customers that once approval and production
has commenced under no circumstances can orders be cancelled, changed or
- We do our best to maintain pricing, however prices are subject to
change without notice.